eBay Telephone Number – Call: 0844 545 9982 Calls to our 0844 number cost only 5p per minute, plus your phone companies access charge.

eBay Telephone Number – Call: 0844 545 9982

Need a question answered regarding a purchase on eBay, or your eBay account? No problem at all – simply dial our eBay contact number: 0844 545 9982 in order to receive the assistance that you require from eBay.

Customer service is a big priority at eBay – they want buyers and sellers to have the best possible experience on the eBay website. To that end, if you have a question or query – no matter how small or insignificant, it’s a good idea to call the eBay customer support team on the above telephone number.

eBay is a great place to grab a bargain – there are millions of online auctions running on eBay’s website, as well as lots of fixed price “buy now” listings. On eBay you’ll find everything from rare coins to beauty products. There’s something for everyone on eBay making it one of the most popular shopping websites in the UK (and the world!).

eBay Contact Number ebay Customer Service Agents are available to accept your call from Mon – Fri 8am – 10pm
Sat & Sun 9am – 6pm


There are hundreds of reasons why people feel the need to touch base with eBay’s customer support team, including non-delivery of items and feedback related problems. The best thing to do is to pick up the phone and talk to eBay’s customer service representatives – they’re really helpful! It’s not just buyers that can benefit from making a quick call to eBay, sellers can too. If you’ve got a problem with a buyer – or a question about your item listings, calling eBay can be a productive thing to do. The support team will be able to clear up any questions you have in no time at all.

eBay Customer Service Number  0844 545 9982

Telephone Customer Service offer this number as a signposting service only which will contact you to ebay.co.uk but with whom we are in no way affiliated to. An alternative number can be found at said website. See Terms and Conditions

Be sure to contact eBay by telephone right now if you need assistance with anything related to their website. You can call our eBay contact now on: 0844 545 9982 – you’ll great straight through to the eBay customer support and customer care team.

Wed, May 23, 2018

I'm so upset, I feel like I have been totally taken advantage of. I'd be really grateful if you could read through what has happened and tell me what I should do. Is there some way I can contact eBay?

17 April - I listed a jacket for sale

27 April - the buyer won the auction for £29.99

30 April - the buyer paid, and sent me a message saying they needed the jacket for Thursday and asked me to post it ASAP

1 May - I posted the jacket

9 May - the buyer requested to return the item because "it smelt very awful" (this was categorically not the case)

10 May - I replied politely saying that I don't accept returns, and I didn't know how the jacket could smell

11 May - wasn't sure if my message was received so sent another

23 May - getting impatient now! I asked eBay to step in, as buyer wasn't responding (clearly just trying it on with me)
23 May - within minutes I get an email saying "We reviewed this case and decided to ask the buyer to return the item to you using an eBay-provided postage label. If they use the label, the cost will be added to your next invoice." WHAT?!?!?!?!?!

So basically, this lady has worn my jacket to her event, decided to lie and try and return it, and eBay are now forcing me to refund her AND pay for the return postage?!

Do I have ANY way of stopping her getting an automatic refund? I'm not so bothered about having the money myself, but the thought of this lady having had free clothes for her event, at my expense, is sickening.

Wed, May 23, 2018

Now they have removed a listing.

Because I put a listing for a complete engine in the catergory: vehicles..... scooter parts ... complete engine

and not: vehicles... scooters ... yamaha

I am removing everything and shutting this down.

Had enough.

Wed, May 23, 2018

I posted on Shutl over a week ago to the GSP and i have not heard from GSP. Tracking seems very difficult and when i put in the Global reference it doesnt show the parcel has arrived. This is the first time i have used Shutl at it seems it may be the last as tracking seems to be useless and not tell me anything. I have used Hermes many many times without a problem so is this coincidence but its 8 days and counting and GSP dont appear to have received it Is there any other way of tracking this parcel or contacting the GSP. I have used Parcel to Go via Hermes before and tracking is so simple and precise tells you exactly where the parcel is yet at the moment it seems like my parcel doesnt exist. Can someone give me a run down of the basic tracking on Shutl as when i go to help pages it just advertises about shuttle just in case i am doing something wrong. thanks in advance

Wed, May 23, 2018

Hi everyone,

I have been looking for an answer for a while without luck.

Can someone please tell me if storewide promotions (e.g. 10% off everything) apply to best offers?

Thank you.

Wed, May 23, 2018
eBay message

So I make pre-cut vinyl for customers. A potential customer has contacted me via eBay message and requested a quote for a custom item they want to be made. I'm happy to do it, and simply need to see the artwork before I can quote a price.

I intend to then make a listing specifically for that customer that he can purchase through once I've done a quote and we've agreed on terms and price etc. The customer can then purchase, and pay by PayPal as per the norm.

I get the attached message from the potential customer. How am I supposed to proceed given eBay's draconian policies now? I expect to receive punishment now of course that the potential customer has used the word 'email' in a message to me, despite this being the first mention of how to get the document to me...


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