eBay Telephone Number – Call: 0844 545 9982 Calls to our 0844 number cost only 5p per minute, plus your phone companies access charge.

eBay Telephone Number – Call: 0844 545 9982

Need a question answered regarding a purchase on eBay, or your eBay account? No problem at all – simply dial our eBay contact number: 0844 545 9982 in order to receive the assistance that you require from eBay.

Customer service is a big priority at eBay – they want buyers and sellers to have the best possible experience on the eBay website. To that end, if you have a question or query – no matter how small or insignificant, it’s a good idea to call the eBay customer support team on the above telephone number.

eBay is a great place to grab a bargain – there are millions of online auctions running on eBay’s website, as well as lots of fixed price “buy now” listings. On eBay you’ll find everything from rare coins to beauty products. There’s something for everyone on eBay making it one of the most popular shopping websites in the UK (and the world!).

eBay Contact Number ebay Customer Service Agents are available to accept your call from Mon – Fri 8am – 10pm
Sat & Sun 9am – 6pm

 

There are hundreds of reasons why people feel the need to touch base with eBay’s customer support team, including non-delivery of items and feedback related problems. The best thing to do is to pick up the phone and talk to eBay’s customer service representatives – they’re really helpful! It’s not just buyers that can benefit from making a quick call to eBay, sellers can too. If you’ve got a problem with a buyer – or a question about your item listings, calling eBay can be a productive thing to do. The support team will be able to clear up any questions you have in no time at all.

eBay Customer Service Number  0844 545 9982

Telephone Customer Service offer this number as a signposting service only which will contact you to ebay.co.uk but with whom we are in no way affiliated to. An alternative number can be found at said website. See Terms and Conditions

Be sure to contact eBay by telephone right now if you need assistance with anything related to their website. You can call our eBay contact now on: 0844 545 9982 – you’ll great straight through to the eBay customer support and customer care team.

Today
Fri, Apr 26, 2019

Hi there

After some advice.

Sold a guitar pedal to a customer, and sent out the package 1st class. Tracking showed an attempted delivery.
Customer didn't find a delivery note, but discovered somehow that the pedal was being stored at local PO pick-up.
Customer never picked it up - now the pedal has been returned to the NRC.

I'm an idiot - i didn't put a return address on/in the package.
I've tried contacting the PO, and still working on that to try and get the package resent (unlikely i guess).

Where do i stand on refunds? I have sent the item, and delivery has been attempted. Customer is very vague and really dones't seem to bothered about replying to messages. And obviously wasn't bothered about picking up said item for over 20 days!

While i work on the PO, and maybe set up a claim for a lost item (if PO can't find it), what should I be looking to do? Never had this happen before.
If the customer wants a refund - which means I am out of pocket AND have lost an item - because they never picked up the item, is it their fault? is there something they can do to OFFICIALLY ask for a refund, rather than me just rolling over and giving them the money?
thanks in advance

[...]
EBAY COMMUNITY
Fri, Apr 26, 2019
I sold someone a Sylvanian house with furniture and animals. It was signed for a fortnight ago. 4 days later I got a private message saying it wasn't as described- it didn't have a balcony and the lights didn't work. It was a present for daughter's birthday so she'd had to buy a new house. I replied that the balcony wasn't listed of photographed so obvs wasn't included, and that photos showed the lights worked when it was sent out. I explained I would put in a claim for broken lights and would need photos. After 4 days of silence I got a message saying she would respond on Tuesday as she had visitors over the Easter weekend. Finally heard back yesterday that she couldn't attach photos and did I have an email. She said because of the hassle would I give a partial refund for the house because the furniture was still useful? If she doesn't send the photos then the eBay Shutl claim won't be accepted. I explained how to attach the photos (she already knows because she attached one of my listing to her first message!) and said I would pay return postage. I am still waiting for the photos. Everything about this seems suspect. She has only contacted me through messages and hasn't filed a not as described case. Surely she would want the house sent back for a refund ASAP? I think she has either used the furniture etc in the new house she “had to buy” or she is just trying it on to get a discount. I am certainly not sending a partial refund so that she can keep the house. I feel like asking for a photo of mine next to the new one she had to get! I have been really [...]
EBAY COMMUNITY
Fri, Apr 26, 2019

Could anyone please tell me what gsm, whether gloss/matt paper would be ideal to print my own flyers off using the said printer & would like to include some pictures? I bought some paper some time ago, but it was too heavy for the printer. Thanks in advance for any advice.

[...]
EBAY COMMUNITY
Fri, Apr 26, 2019

Seller just contacted me to apologise for really bad feedback which she says is a mistake and was meant for someone else. I've told her to amend it as it's damaging.

Anything else I can do as it's still up there?

Thanks in advance.

[...]
EBAY COMMUNITY